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Accountability & Inclu Create A Wonderful-World Initiativesion Officer at (CWI) |
Location: Michika, Adamawa State, Nigeria
Job Type: Full-Time (Onsite)
Application Deadline: Not specified
Experience Level: 3 – 5 years
Posted: November 11, 2025
Organization: Create A Wonderful-World Initiative (CWI)
Job description: Apply for Accountability & Inclusion Officer at Create A Wonderful-World Initiative (CWI), Adamawa. Full-time NGO job with competitive pay, benefits, and training.
About Create A Wonderful-World Initiative (CWI)
Create A Wonderful-World Initiative (CWI) is a non-profit and non-governmental organization headquartered in Borno, Nigeria. Guided by its mission “to create a wonderful world for future generations,” CWI empowers communities through education, healthcare, and child protection. The organization ensures that girls and boys have equal access to opportunities and are safeguarded from all forms of abuse — building a future where every child thrives.
Learn more about CWI and other impactful NGO roles on GlobalJobs Guider
Job Overview
The Accountability & Inclusion Officer will be stationed in Michika LGA, working closely with the Programme Coordinator and other field teams to strengthen CWI’s accountability framework. You’ll ensure that feedback and complaints mechanisms are effective, confidential, and aligned with Humanitarian Accountability Partnership (HAP) standards.
Your work will directly impact how beneficiaries’ voices are heard and how CWI continuously improves its programs.
Key Responsibilities
1. Accountability & Complaints Management
- Set up and manage a transparent Complaints and Feedback Mechanism (CFM) across project sites.
- Ensure that complaints are logged, tracked, and addressed promptly.
- Produce periodic analytical reports from feedback data to strengthen program design.
2. Project Support & Data Management
- Integrate accountability standards across the full project cycle — from design to evaluation.
- Maintain and update the CFM database and ensure all entries are accurate and confidential.
- Analyse complaint trends and provide recommendations for improvement.
3. Capacity Building & Staff Support
- Train staff and community focal persons on complaint-handling procedures.
- Promote protection, gender inclusion, and prevention of sexual exploitation and abuse (PSEA).
- Mentor staff to implement strong accountability practices at all project levels.
4. Reporting & Communication
- Generate regular accountability reports for internal and donor sharing.
- Facilitate feedback sessions and ensure all community members are aware of their rights.
- Collaborate with MEAL and program teams to implement continuous improvement plans.
Qualifications & Skills
|
Requirement |
Description |
|
Education |
Bachelor’s degree in Statistics, Social Sciences, Information Management, or related field. |
|
Experience |
3–5 years in humanitarian or NGO settings, preferably with INGOs. Experience implementing CFMs in nutrition or health projects is an advantage. |
|
Skills |
Excellent data management, analytical and communication skills; proficiency in MS Office, SPSS, or Power BI. |
|
Languages |
Fluency in English and Hausa (spoken and written). |
|
Other Qualities |
Integrity, confidentiality, teamwork, and ability to work under pressure. |
Salary & Benefits
- Estimated Salary Range: ₦250,000 – ₦400,000 monthly (depending on experience)
- Benefits Include:
- Health insurance coverage
- Field allowances and transport support
- Continuous professional development and training
- Supportive, gender-inclusive working environment
Applicant Tips
✔ Tailor your CV to highlight experience with Accountability, Feedback
Mechanisms, and MEAL.
✔ Use measurable examples — e.g., “Handled 250+ beneficiary complaints
with 98% resolution rate.”
✔ Prepare to discuss your understanding of protection principles and
humanitarian ethics during interviews.
Frequently Asked Questions
Q1. Can I apply without INGO experience?
Yes, but experience with community engagement or accountability systems is
essential.
Q2. Is this position remote?
No — it is onsite in Michika, Adamawa State with possible travel to
other field offices.
Q3. What’s the recruitment timeline?
Applications will be reviewed on a rolling basis until the position is filled.
How to Apply
Interested and qualified candidates should apply online via this Google Form
or visit the official CWI career portal official CWI career portal for more opportunities.
Note: Do not pay for any CBT, assessment, or recruitment process. Report suspicious activity immediately.
Why Join CWI?
Working with CWI means being part of a mission-driven organization that empowers communities, values inclusivity, and prioritizes accountability. Your role will directly contribute to shaping a safer, fairer, and more hopeful world for children and families in Nigeria.
Apply Now
👉 Click here to Apply for the Accountability & Inclusion Officer role