Apply for the Senior Operations Assistant (Field Support) position in Kigali, Rwanda with WFP/IOM. Full-time role, supporting movement operations, airport services & field teams. Deadline: September 22, 2025.
Job Overview
The World Food Programme (WFP) Rwanda, in collaboration with the International Organization for Migration (IOM), is seeking a Senior Operations Assistant (Field Support) based in Kigali, Rwanda.
This role is ideal for professionals with strong organizational, leadership, and field operations experience who are passionate about humanitarian work. The selected candidate will be responsible for coordinating movement operations, managing field teams, and ensuring smooth transit for individuals across airports, transit centers, and partner facilities.
Key Responsibilities
- Lead and supervise field support teams (up to 8 staff), including recruitment, training, and performance feedback.
- Oversee airport services: travel documentation, escorts, assistance for individuals with special needs, and coordination of daily flight schedules.
- Manage transit center operations: organize luggage checks, track flight schedules, ensure safe and hygienic environments, and coordinate meals.
- Handle pre-departure formalities including counselling, travel loans, prohibited items checks, and orientation sessions.
- Ensure timely and efficient transportation from transit centers and consolidation points.
- Liaise with airport authorities, government agencies, UNHCR, and other partners to resolve operational challenges.
- Supervise financial documentation and ensure compliance with IOM standards.
- Monitor staff adherence to IOM codes of conduct and report any non-compliance.
Qualifications
- Education:
High school diploma + 6 years of relevant experience; OR
Bachelor’s degree + 4 years of relevant experience.
- Experience: Prior work in movement operations, transportation, or management is a strong asset.
- Skills: Proficiency in MS Word, Excel, and Internet applications.
- Languages:
Fluent in English (oral & written).
Working knowledge of French is an advantage.
Core Values & Competencies
- Inclusion & Respect for Diversity
- Integrity & Transparency
- Professionalism & Accountability
- Leadership & Strategic Thinking
- Team Empowerment & Trust-Building
Job Details
- Location: Kigali, Rwanda
- Contract Type: Special Short-Term (Up to 9 months)
- Grade: G-6
- Job Schedule: Full-time (Day shift)
- Application Deadline: September 22, 2025
How to Apply
Interested candidates should submit applications only through the official WFP/IOM career portal.
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